Terms & Conditions

1. Booking & Payment

  • All bookings are subject to availability.
  • A deposit may be required to confirm your reservation.
  • Full payment must be made before check-in unless stated otherwise.

2. Cancellation & Refund Policy

  • Cancellations made 7 days before check-in are eligible for a full refund.
  • Cancellations made within 7 days of check-in may be subject to a cancellation fee.
  • No refunds for no-shows or early check-outs.

3. Check-In & Check-Out

  • Check-in: 2:00 PM | Check-out: 11:00 AM
  • Early check-in or late check-out is subject to availability and may incur additional charges.

4. House Rules

  • Guests must provide valid ID proof at check-in.
  • No smoking inside the rooms. Designated smoking areas are available.
  • No loud music or parties after 10:00 PM to maintain a peaceful environment.
  • Only registered guests are allowed to stay overnight.

5. Liability & Security

  • Alanas Homestay is not responsible for the loss of personal belongings.
  • Guests are advised to secure valuables and use the provided safety measures.
  • Any damage to the property caused by guests will be charged accordingly.

6. Pets & Visitors

  • Pets are not allowed unless prior approval is obtained.
  • Visitors must leave the premises by 10:00 PM.

7. Force Majeure

  • We are not responsible for cancellations or disruptions due to unforeseen circumstances such as natural disasters, pandemics, or government regulations.

8. Privacy Policy

  • Guest information is kept confidential and used only for booking and hospitality purposes.

By booking a stay at Alanas Homestay, you agree to abide by these terms and conditions.

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